ITIL® Managing Across the Lifecycle (MALC) Certification

This is final module in the Service Lifecycle training, our course will build their competency to combine service management processes around the complete length of IT practices. Participants will learn to explain management purposes, functions and objectives; apply and enhance service abilities, and manage to supervise in the framework. Our course had set international quality benchmarks for IT professionals around the world.

Key features
  • 10 hours of self-paced learning
  • 10 end of chapter quizzes
  • 2 sample test papers
  • Exam fee included
  • 21 PDUs offered

Course description

What are the course objectives?

The ITIL MALC certification training course tests and validates the professional’s knowledge on the required content topics of the ITIL publication and including management purposes, objectives and functions. This course is structured to help participants apprehend the management aspects of the ITIL Service Lifecycle and combine service management processes. This course is the final module in obtaining ITIL Expert Certification in IT Service Management.

4CLearn's Managing Across the Lifecycle certification training program is recognized by Axelos, an integrated venture created by the Cabinet Office on presence of Her Majesty’s Government in the United Kingdom and Capita plc to implement the world Best Practice portfolio. MALC training course contains sample test papers, quality e-learning content for online self-learning individuals and end-of-chapter quizzes to help aspiring IT professionals to build an accomplished career in ITSM.

What skills will you learn?

By the end of 4CLearn’s training in ITIL Managing Across the Lifecycle, you will be able to:

  • Demonstrate the important concepts of the service lifecycle.
  • Explain the strategies of communication and stakeholder management.
  • Describe integrating service management processes across the service lifecycle.
  • Determine the steps of managing services across the service lifecycle.
  • Define the prominence of governance, services organization and measurement.
  • Identify how to implement and improve the service management capability.
What are the career benefits of this course?

By securing this certification participants will receive 5 credits to achieve the ITIL Expert Level. Career benefits include:

  • Improving professional visibility in their organization, validating participants ITIL services experience and configuring participant apart from your colleagues.
  • Achieving roles like; Chief Information Officer, senior IT manager or supervisor, and IT operations practitioner.
  • Certified professionals in this field are in requirement and their job opportunities improve based on their certification levels. Certified professionals in ITIL MALC field are well-paid for their skills and experience in the industry.
  • Based on the surveys by The minimum salary of the MALC certified professional is $90,000 and they are taken by top companies in world.
Who should take this course?

The main aiming groups for this course contains, and not limited to:

  • Chief Information Officers
  • Senior IT managers
  • IT managers and supervisors
  • IT professionals
  • IT operations practitioners
  • IT development practitioners
  • Participants looking the ITIL Expert in IT Service Management certificate

Exam & certification

How will I become ITIL Managing Across the Lifecycle certified?

To become an eligible for the ITIL Managing Across the Lifecycle certification, candidates must met the following demand:

  • Minimum 30 contact hours for this syllabus as part of a formal, approved training course or scheme.
  • Two credits from the ITIL Foundation certificate and a minimum of 15 credits from ITIL Intermediate certificate.
  • ITIL Expert certificate holders in IT service management are also eligible.
How frequently does the exam fee change?

Exam prices are supervised by the certification body. Price modifications are announced at the end of the calendar year. If the event that an exam price has hiked and participant failed to book the exam, they need to pay the difference in amount to 4CLearn.

How long is my voucher valid for?

Exam vouchers are applicable for six months from the issued date. Prices can be reviewed by the certification body. If participants do not book the exam before six months from purchase of the voucher, participants need to buy the voucher again at the revised price.

How will I take the exam?

Customers outside India are provided with web-based exam vouchers to book the exam and Indian customers have only paper-based exam. Customers are requested to book the exam before the course expiration.


1. What is the exam structure?

The ITIL MALC exam contains multiple choice questions with ten questions per each paper and it is a closed book. A candidate need to secure a score of 35 out of 50 to pass (70%).

2. Will I get a course completion certificate?

After accomplishing ITIL Managing across the Lifecycle (MALC)Training from 4CLearn, participants will be rewarded with a course completion certificate. They will be provided the primary MALC certification after clearing the exam.

3. How does 4CLearn ensure the effective material and the training delivered?

Our certification training is structured for participants to clear the exams on their first attempt. With an experiential learning approach and Global Learning Framework, the training to the participant gives the confidence to clear the exam and helps them to keep knowledge beyond the exam.